Customer Service

Traton's warranty staff provides you with the most personal and efficient means of communicating and addressing warranty issues with your Traton home. Your Traton warranty coordinator will be your contact for questions from your closing date throughout your warranty period.

If you live in the following Traton Homes' communities, your warranty coordinator is Diane Satterfield. Diane can be reached at 770-427-9064 or you can email her directly at Dsatterfield@tratonhomes.com

• Carriage Hill
• Edenbridge at Overlook at Marietta Country Club
• The Gates at Parkside Village
• Hays Farm (odd-numbered addresses)
• Lakefield Manor
• Lochshire
• Murray's Loch at Overlook at Marietta Country Club
• Paces Farm
• Preserve at Fieldstone
• Rosemont (odd-numbered addresses)
• Stonehaven
• Telfair
• Wakefield Estates
• Wigley Estates
• Woodbridge

If you live in the following Traton Homes' communities, your warranty coordinator is Sherry Bechtold. Sherry can be reached at 770-427-9064 or you can email her directly at SBechtold@TratonHomes.com.

• Barnes Mill (Fuller's Loch, Heritage, and The Verandas)
• Collier Gate
• Cooper's Glen
• The Enclave at Hamilton Township
• Estates of Fernwood Creek
• Hamilton Grove
• Hays Farm (even-numbered addresses)
• Lakes at Cedar Grove
• Paper Chase Farm
• The Pointe at Kirk Farms
• The Retreat at Old Vinings Lake
• Rosemont (even-numbered addresses)
• Rosewood Park
• Sandtown Park
• Stonehaven
• Tributary at New Manchester
• Wakefield Estates
• Walden Park

View more information regarding Traton's warranty program